About me

Chris Hannusch

Chris Hannusch

Automation Architect
in Berlin

I help small, tech-forward teams run on better systems by designing and implementing lean automation that cuts manual work and pays for itself.

Who I am

Who I am

Who I am

I'm a senior project and programme manager turned independent automation consultant. Over the past decade I've led cross-functional projects in operational excellence, process improvement, and automation for companies including Zalando, Tradebyte Software (Zalando Group), Emma Mattress, and several international consultancies.

My expertise lies at the intersection of business strategy, operations, and technology: turning messy workflows into clear roadmaps, then leading teams from discovery to go-live without drama.

10+ years in execution roles

Experience across e-commerce, B2B SaaS, consulting, and NGOs in project, programme, business development, and operational excellence roles.

10+ years in execution roles

Experience across e-commerce, B2B SaaS, consulting, and NGOs in project, programme, business development, and operational excellence roles.

10+ years in execution roles

Experience across e-commerce, B2B SaaS, consulting, and NGOs in project, programme, business development, and operational excellence roles.

From strategy to implementation

Adept at mapping processes, designing operating models aligned with your strategy, and building automations with AI used where it genuinely helps.

From strategy to implementation

Adept at mapping processes, designing operating models aligned with your strategy, and building automations with AI used where it genuinely helps.

From strategy to implementation

Adept at mapping processes, designing operating models aligned with your strategy, and building automations with AI used where it genuinely helps.

Based in Berlin, working in EU & UK

Remote-first collaboration with teams in Germany, the UK, and the wider EU, in English, with key documents also available in German.

Based in Berlin, working in EU & UK

Remote-first collaboration with teams in Germany, the UK, and the wider EU, in English, with key documents also available in German.

Based in Berlin, working in EU & UK

Remote-first collaboration with teams in Germany, the UK, and the wider EU, in English, with key documents also available in German.

How I work

How I work

How I work

Principles I build systems on

A few principles that guide how I approach every project.

Calm, structured delivery

Clear scope, realistic timelines, and steady communication. We map workflows first, then design, test, and roll out changes in manageable steps.

Calm, structured delivery

Clear scope, realistic timelines, and steady communication. We map workflows first, then design, test, and roll out changes in manageable steps.

Calm, structured delivery

Clear scope, realistic timelines, and steady communication. We map workflows first, then design, test, and roll out changes in manageable steps.

Transparency & trust

Everything is built in your own accounts with clear naming, comments, and documentation, so nothing is a black box and you stay in control of how it works.

Transparency & trust

Everything is built in your own accounts with clear naming, comments, and documentation, so nothing is a black box and you stay in control of how it works.

Transparency & trust

Everything is built in your own accounts with clear naming, comments, and documentation, so nothing is a black box and you stay in control of how it works.

Lean, measurable change

I prefer focused, shippable improvements over big-bang projects, and I tie work to concrete outcomes such as hours saved, fewer errors, or faster cycle times.

Lean, measurable change

I prefer focused, shippable improvements over big-bang projects, and I tie work to concrete outcomes such as hours saved, fewer errors, or faster cycle times.

Lean, measurable change

I prefer focused, shippable improvements over big-bang projects, and I tie work to concrete outcomes such as hours saved, fewer errors, or faster cycle times.

Respect for your team

Automation is there to remove busywork, not people. The aim is more time for meaningful and creative work and less burnout.

Respect for your team

Automation is there to remove busywork, not people. The aim is more time for meaningful and creative work and less burnout.

Respect for your team

Automation is there to remove busywork, not people. The aim is more time for meaningful and creative work and less burnout.

Fit

Fit

Fit

When working together makes sense

A simple view of when my way of working is a good match and when it might not be.

A good fit if...

You are a small or mid-sized team and already run your business in modern tools.

You are a small or mid-sized team and already run your business in modern tools.

You are a small or mid-sized team and already run your business in modern tools.

You have recurring workflows where manual work, delays, or errors are clearly getting in the way of growth or service quality.

You have recurring workflows where manual work, delays, or errors are clearly getting in the way of growth or service quality.

You have recurring workflows where manual work, delays, or errors are clearly getting in the way of growth or service quality.

You prefer looking at how things work today and improving them in a few focussed iterations rather than through one huge rebuild.

You prefer looking at how things work today and improving them in a few focussed iterations rather than through one huge rebuild.

You prefer looking at how things work today and improving them in a few focussed iterations rather than through one huge rebuild.

You value clear scoping, realistic timelines, and scalable systems that make sense.

You value clear scoping, realistic timelines, and scalable systems that make sense.

You value clear scoping, realistic timelines, and scalable systems that make sense.

Probably not a fit if…

You mainly want a plug-and-play tool that fixes everything with almost no time or input from your team.

You mainly want a plug-and-play tool that fixes everything with almost no time or input from your team.

You mainly want a plug-and-play tool that fixes everything with almost no time or input from your team.

You expect a fully managed IT provider for infrastructure and day-to-day support, rather than process optimisation and automation.

You expect a fully managed IT provider for infrastructure and day-to-day support, rather than process optimisation and automation.

You expect a fully managed IT provider for infrastructure and day-to-day support, rather than process optimisation and automation.

The lowest possible price matters more than reliability, maintainability, or impact.

The lowest possible price matters more than reliability, maintainability, or impact.

The lowest possible price matters more than reliability, maintainability, or impact.

It is very hard to free up any team time to give input, test changes, or adopt new ways of working.

It is very hard to free up any team time to give input, test changes, or adopt new ways of working.

It is very hard to free up any team time to give input, test changes, or adopt new ways of working.

Ready to fix your most painful workflow?

Book a short intro call to discuss your current challenges. If automation is not a strong fit, I will be transparent and we simply stop there.

Book a short intro call

Book a short intro call

Book a short intro call

Book a short intro call

Book a short intro call

Book a short intro call

Prefer to write instead?

Send me a message

Send me a message

Send me a message

Send me a message

Send me a message

Send me a message

Send me a message

Send me a message

Book a short intro call

Book a short intro call